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Employee Benefits Advocate

Company: VirtualVocations
Location: Portland
Posted on: November 14, 2024

Job Description:

A company is looking for an Employee Benefits Member Advocate to assist clients and members with their benefits inquiries.



Key Responsibilities

Answer emails and calls from clients and members, providing support and building rapport
Conduct research to identify issues and communicate with providers and insurance carriers
Log member conversations and collaborate with the service team to ensure effective issue resolution


Required Qualifications

High School Diploma or equivalent
Minimum 3 years of employee benefits experience with knowledge of the insurance industry
Ability to read and interpret insurance contracts and plan documents
Bilingual in English and Spanish strongly preferred
Proven track record of delivering excellent customer service

Keywords: VirtualVocations, Beaver Creek , Employee Benefits Advocate, Other , Portland, Oregon

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